The Piercing Truth

This is right from the dictionary and seems to describe Albuquerque, Berry and Schultz. Fascism (f ash ,izem) noun An authoritarian right wing system of government and/or social organization. (in general use) extreme right wing, authoritarian, chauvinistic and/or intolerant views or practices. Fascism tends to include a belief in the supremacy of one group over another, national, ethnic, especially social strata or monetarily; a contempt for democracy, an insistence on obedience to a powerful leader, and a strong demagogic approach. Compliments of one of our Eyes

Jan 21, 2010

Crapperfire

No... It's not the result of some particularly spicy food - it's an accurate description of APD's attempt to go paperless. Copperfire is a computer based report generation system acquired by APD as a companion to their Computer Aided Dispatch system Tiburon implemented almost two years ago. If you'll remember, Tiburon's implementation went shall we say... less than smoothly mainly because APD's IT geniuses failed to read the specs.

In any case, Copperfire is designed to streamline police reports by allowing officers to create electronic reports in the field, no pens, no paper, no problem. Not quite.

Since its implementation last year the system has been nothing but trouble for officers and supervisors. Report approval has become cumbersome, both reports and evidence are being lost in the system and the records department is some 22,000 entries behind.

The problem is that if APD can't match reports with evidence like DWI breath cards and witness statements cases are simply dismissed.

Paperless reporting isn't a bad idea but like implementing any new technology it's important for the implementers to fully understand the requirements of the new technology. Tiburon's CAD system's implementation was a disaster because APD didn't have the required bandwidth. With Copperfire our Eyes tell us that the records department doesn't have the necessary staff and data entry takes 10 times as long as the previous system. In addition to all the other problems, our Eyes tell us that 229 reports have simply disappeared.

Look... Technology is a wonderful thing, but if poorly implemented it can cause more problems than it solves. It appears that is the case with Copperfire, a system our Eyes tell us is no longer sold by Tiburon and has apparently earned its new nickname - Crapperfire.

67 comments:

Anonymous said...

22,000 behind...try close to 50,000. Officers are being told to keep a copy of the report on their computer (which is an unofficial/draft copy) to give to citizens so they do not have to go to records and be told it will be a 10 to 12 month wait (if they are lucky) to get an official copy.

Anonymous said...

This is a typical APD debacle, pulling the cart before the horse. They didn’t want to hear it from officers who use this piece if crap everyday that Copperfire sucks. When is this department ever going to learn? Sometimes you can’t go with the lowest bidder. Makes you wonder who got kick backs from this piece of shit.

Anonymous said...

Thank god we are back to, "Like any large metropolitan government, Albuquerque has its share of secrets. The Eye is dedicated to bringing to light information that you need to know." That other stuff was boring me to tears.

Anonymous said...

Something else we can thank Ray Schultz for. Thanks for keeping him around after you promised he would go if we backed you, RJ.

Buck Ferry.

Anonymous said...

Typical ! One more time the APD intellectuals can't get it right. When will we learn to put cops in the field where they belong, get them out behind the F **king desks in IT jobs and let Civilian professionals do the job. No; we have to put buddies who have pictures of someone as an extortion measure obtain these plum jobs and continue to keep F**king things up.
Hire people that know what there doing and the rest of you just retire already, go home and do the only thing your capable of doing; a greeter at Wal-mart.
#$%^&*(

Anonymous said...

More client trouble for Pete Domenici Jr.

Check this out:
http://www.youtube.com/watch?v=tMJEW8UdHvc

Anonymous said...

I wonder if Ray goes to his fellow officers when he needs medical, legal or similar professional advice. If not, why the hell does he put cops in positions they aren't trained for. That's why the Fan Belt Inspectors hire accountants, computer engineers, etc for those technical positions. Cops should do what they are trained to do, and that is 1)throw people in jail and 2) bitch about each other on the Eye. Ray needs another round through an academy, then OJT, then mentoring to learn what being a cop is all about. Then give him the boot! If he is going to make P2/C mistakes like implementing these systems, pay him like a rook!!!

Anonymous said...

its Ray Atencios fault he works for Tiburon/Copperfire now that he retired!

Anonymous said...

Good job BERRY!!!

Anonymous said...

Hey ass hole don't knock the greeters at Wal-Mart.

Anonymous said...

Get rid of all 8 of those scammer wannabe geek squad people and ship them to a real detective job. Then hire just ONE real computer person who could get the job done...totally embarassing again for our Dept.Chief you cant hide forever...your new bosses suck and you know it, quit sucking up to the republicans and back your officers for just once. Darren White get off the news and realize this is not BCSO..you dont care about cops one bit, either of you.

Anonymous said...

As a supervisor I can tell all citizens that read this blog that copperfire is a complete disaster. The cops already know it. I spend a great deal of my day attempting to approve reports that my officers have sent me to approve. If in fact I am lucky enough to have received it. In many cases the report is lost forever. And I have to take my time matching parts of the report with suspects, reporting party, offenders, vehicles, interviewed , an so on and so on. This takes forever and is time better spent by people that work in records. That is thier job not mine. My job is being on the street protecting you the citizen and supervising my officers to ensure they do the best job possible for you. The officers spend their time attempting to get their reports into the system and then praying it show up to the supervisor. When a citizen or District attorney goes to records looking for a report many times it is not there. The citizen is told by recorda the officer never wrote the report. NO THE TRUTH IS RECORDS IS 50,000 REPORTS BEHIND OR THE REPORT IS LOST FOREVER IN COPPERFIRE. Records cant tell the truth to the citizen or they would be fired. Yes many cases are being dismissed because reports are lost and try to get an accident report in this paperless system. GOOD LUCK .

Anonymous said...

50000, try 80000 and thats just in copperfire how about all thd paper reports that are kept hidden inthe file cabinets oh and dont forget bcso those reports have been untouched for the past year. Go to dwi reports in the computer and see how many are sitting there not worked.its a shame

Anonymous said...

BARBOA IS A LIAR

Anonymous said...

Crapperfire got Ray Atencio a job. Guess it was good for him. What is it with everyone name Ray?

Anonymous said...

I thought Commander Depis was overseeing this project. Where is he to asnwer for the poor results? Can anyone over there do anything right?

Mr. Wolf said...

Costales, Copperfire, Young, Chavez, 5-8's, Tiberon, now a new night time property unit?????

How many strikes does the chief get???

Anonymous said...

Copperfire is a complete mess and we are the ones who are held accountable for the reports even though the reports are done and turned in! We are constantly told to re-do reports from several months or even years past just because they have been lost in Copperfire or in records!! This is par for the course because it is ALWAYS the officers held accountable for everything that goes wrong in this department and very rarely a supervisor. The Sergeants have it rough, but after that, the accountability goes out the window. Ray Schultz, consistently losing taxpayer money in lawsuits. Accountable for his actions?? Hell no! Mike Calloway. Need I even explain him. The list goes on and on. Who is going to step up and own the Copperfire debacle???? No one here at APD! THIS OUR TAX DOLLARS AT WORK!

Anonymous said...

ditch crapperfire it was only put into place cause of the green ex mayor! now that hes gone i say lets cut down some more trees and write reports the old school way with a pen and paper!

Anonymous said...

How come Darren isn't going to Haiti on a rescue mission like he did for Katrina? That was a great editorial account of law enforcement representing New Mexico in the rescue efforts of our local sherfiff.
It would be great if he and Ray would go down with a contingency of APD & ADF and did a rescue mini series for the folks back home.
Take Campbell with you and come back by yourselves.

Anonymous said...

yes barboa is a liar and a cheater.
how will his wife feel when she finds out? watch out for barboa.
and for his official d!cK holder jb.

Anonymous said...

other than to his wife and squad what else is barboa lying about?

Anonymous said...

Let's hire even more cops to assign to that IT unit! That'll straigten copperfire out quick?! Put 'em back on the streets? Why? Crime will always be here tomorrow anyway...and who wants to do that. There's only a couple of IT people actually working on this situation anyway, the vendor likes it this way. Money fixes or perpetuates all problems until someone exposes the situation for what it really is.
But seriously...can't we get some of the city zoo curators to help us out?

Anonymous said...

I don't know about you guys, but I LOVE Copperfire. It's so much better than using the old omni forms. And, I haven't had a report lost yet, so I guess I'm just lucky. Oh, and those geek guys, not only are they helpful, but way HOT too! We are surely a blessed department.

Anonymous said...

barboas team in the se lies just like he does

Anonymous said...

leave barboa alone!!!! he is and always will be UNTOUCHABLE!!!!!

Anonymous said...

yea liars are untouchable no one ever wants to touch him. no even da's office on some of the cases he sticks his lying fingers in. i didnt know that we now have a violent vice team. wont be long you detectives will be in supresson hearing just like impact is over and over. cant find the prostitutes to testify, maybe barboa got them injured too from putting names in criminal complaints again. he didnt learn 8 years ago

Anonymous said...

In the majority of cases when an IT program doesn't work, it's a USER error.

Anonymous said...

yes, barboa taught his se team well.
perfect liars.

Anonymous said...

A simple investigation into some of the IT females who embezzle their paychecks by not doing a damn thing would help straighten things out. Wait, when you sleep with the people in charge, they won't investigate you. Never mind, I think in terms of the way it should be, not the way it is.

Anonymous said...

Booger is the hottest IT guy down there!

Anonymous said...

Maybe Mark Garcia can fix it since he seems to be full of all sorts of bright ideas on how to fix things.

Anonymous said...

Ha ha !!! Don't make me laugh.
Ray & Darren go to Haiti? They'd wind up impalled or come back with climedia. As for Campbell he should go work for Obama down there, where all good liberals should go. They all have the ideologies, but when it comes time to step up to the plate and answer the call the run to the nearest republican that will pay them three times that of Obama.

Paul J. Heh said...

RESOLUTION 'IN ANY MOMENT OF DECISION THE BEST THING YOU CAN DO IS THE RIGHT THING, THE NEXT BEST THING IS THE WRONG THING,AND THE WORST THING YOU CAN DO IS NOTHING. THEADORE ROSEVELT.

Anonymous said...

I can't believe Schultz continue to place police officers in jobs that do not require a police office. Why send these officers to the academy and spend thousands on their training, just send them to CNM and let them have a semester of basic computer. That is what the citizens are getting for their money.

Schultz is as bad as Gallegos, he needs to go and we need all cops back on the streets doing police work.

Anonymous said...

"Booger is the hottest IT guy down there" WTF !!!

Nice name; not sure if would want to be called B-O-O-G-E-R

Anonymous said...

What is climedia?

Anonymous said...

WHAT APD NEEDS IS OUR MERRY BAND OF FIRE FIGHTERS "I/T TECHNICIANS" FIX THE PROBLEM. IF ANY SMOKE IS LEFT IN THE COMPUTER OUR BOYS CAN MAKE IT COME OUT!! POLICE AND FIRE SHOULD NOT BE I/T WANABEE'S. YOU ARE PAID TO BE SWORN; ACT LIKE IT AND EARN YOUR PAY!

Anonymous said...

Wah Wah Wah! All of you whining cops should quit the department and work for Albuquerque Wambulance.

Anonymous said...

Police Departments are always trying to be high tech but they don't have the education level to keep a system up and running. Companies who sell systems know this and sucker them in to buying crap. You need to know your limitations.
Its like the crappy radio system the Rio Rancho dispatch system uses. They got sucked a few years back when they bought their consoles and consolidated all the departments in the county to a central dispatch. Rio Rancho didn't know what they were doing and still don't. Buy a scanner and listen how bad it is. They use to have thier dispatch live online but took it off. They even use there call signs backwards. They dont have anyone in the dispatch center who knows what they're doing.

Anonymous said...

Berry,White & Campbell;

AMATEURS - EMPTY SUITS
NO SOUL
NO CONSCIENCE
NO BALLS
NO PROMISE
NO LEADERSHIP
NO INSIGHT
NO CLUE
NO CONSIDERATION
NO LOYALTY
NO THANKS
...AND NO CHANCE TO EVER BE ELECTED, RE-ELECTED OR APPOINTED TO ANYTHING EVER AGAIN.

Anonymous said...

Question: where is commander Depies?
Answer: at the gym in the middle of the day. Then sucking up to the 5th floor (wants to be a DCOP). Then home by 1500hrs.

Anonymous said...

Don't pick on Commanders for working out and going home early. APD is so top heavy there isn't enough work for them to do. They should focus on the officers doing the job, and the sergeants supervising them. Give them the tools and support they need to do the job of arresting bad guys. At least, that was the old definition of a cop. There's plenty of money that could be saved with less brass all around.

Anonymous said...

Mayor Campbell wants the union to re-negotiate their contract.
Joey Segala better not EVEN be considering dealing with that snake.
Where is Darren in all of this?
Is he supporting Berry & Campbell in trying to screw the rank and file out of their July pay raise?
The City's in the whole $50M. So what; get rid of some of those big jobs you gave your buddies Campbell, and while your at it, cut your own over-inflated salary.
$159,000.000 #$%^&*(

Anonymous said...

Who is this Barboa guy and why does he come up in every post? Is his wife an officer too?

Anonymous said...

dont you worry yourself bout barboa focus elsewhere (-;

Anonymous said...

barboa is a liar and cheater.
he twists people into doing what they wouldn't otherwise do.
his wife is not an officer. she's just stupid. barboa is a drunk cheating liar. and a sargeant. you would do well to stay away from him. especially if you can't think and act for yourself.

Anonymous said...

BARBOA HAD AFFAIR WITH HIS LT'S WIFE. THAT SHOULD TELL YOU WHAT KIND OF PERSON HE IS. LIES ABOUT ANYTHING HE CAN THINK OF AND IN HIS MIND IS UNTOUCHABLE WTF GOBBLER

Anonymous said...

Isn't his LT a woman?

Anonymous said...

I believe the Chief of Police Shultz made a statement to the City counsel on this matter that the support staff (records section)would have a better way of doing things and they would support the task at hand. Once again Chief shultz, you have proven you carelessness to continue to LIE. Good Job there!

Anonymous said...

Chief Shultz where were you when Former mayor Marty chavez was caught in a Motel room with Mary Molina Mecal by marty's now exwife. What roll did you play. Everyone else was promoted and we all know the tongue doesn't fall far from the ASS!

Anonymous said...

You 34's are just jealous of Barboa, he sees to it that things get done, and there are too many of you who are just lazy. Watch how he improves Homicide.

Anonymous said...

The Lt. and wife were separated at the time Barboa stepped in.

Anonymous said...

Copper Fire sucks just like the APD leadership

Anonymous said...

February 3, 2010 6:37:00 PM MST

Ummm -- nope that is not true

Anonymous said...

It's funny how the ones that got kicked out of SE Impact, because they were too afraid or just too lazy to take bad guys to jail, are the ones talking the most crap about Sgt. Barboa. Get over it and get a life! Seriously....

Anonymous said...

It is funny how the people who talk the most crap about Sgt. Barboa are the ones who were kicked out of Sgt. Barboa's unit because they were too lazy and/or too afraid to go out and catch bad guys. They couldnt hang, so now they feel it neccessary to come in here and badmouth him. What losers....

Anonymous said...

YOURE RIGHT IT ISNT TRUE AND BARBOA POSTED THAT AND ALL HE DOES IS LIE LIE LIE DID I MENTION HE LIES.

Anonymous said...

who gives a rats ass about barboa? get over it and shut up...

Anonymous said...

BARBOA IS A LIER LIAR HAVE U HEARD OF FREEDOM OF SPEECH I CAN SAY ANYTHING I WANT JUST LIKE U. I NEVER WORKED FOR BARBOA I KNOW HE IS A LIAR AND HE KNOWS IT TO

Anonymous said...

Haa Haa "Crapperfire" Just like the APD Leadership

Anonymous said...

Seriously, who friggn cares about Barboa. BTW Ray Ray said Copperfire is an interim fix and that they'll be a migration to a Tiburon based system??!?!?!?!?!?! What the fuck?????

Anonymous said...

Copperfire is leaving. That's a good thing, but so are our Glocks. Can we officially purchase them back? Not that the price will be convenient to any of us, but I train with this gun and am confident in it. I hit 100's like no tomorrow with Glocks. Not with other handguns. I am used to it's design and functions. To hell with those MP9s. Just because they are American doesn't mean they are good.

Anonymous said...

Who cares about us anyway? F*** APD is all I hear from the public. Because we can't make victims happy. Making offenders unhappy is our business, but victims!? Their offenders get out the next effin day because the MDC is ALWAYS packed and cuts violent people loose. We need two jails. One for misdemeanors and one for felonies. We need no bullshit bonding stuff until a mandatory sentence is served for at least 72 hours. So the victims can figure out what to do and where to go. You want crime numbers to go down? Stick to the book for mandatory sentences and up the jail system with capable employees and a difficult release system.

Oh yeah, copperfire sucks d***. Should keep it real with the Omniforms.

Anonymous said...

the only reason i care about barboa is that he wrecks lives. he takes vunerable people and sets them up to fail, not in public, not at work, he works hard, he ruins their private lives. he works his way in their head, gets them to be liars, and cheaters, and then he acts like nothing happened. he is one to stay the hell away from.you can see it all over his troll face: liar liar liar

Anonymous said...

February 17, 2010 10:45:00 AM MST

Give ONE example of what you are talking about,,,specifically! Can you???? Probably NOT!

Anonymous said...

We out here in Gwinnett County Georgia feel your pain. We are about 1/2 your size and also got screwed by Crapperfire and Tiburon. Reports lost or only half transmitted. 2 weeks ago every accident report sent was missing the diagram. All officers have been issued a thumb drive to save their reports on so they have a back up copy when something inevitably goes wrong. MDT's are constantly screwed up and down too with Tiburon.