The most recent briefing was held September 12th. Chief Schultz told officers how wonderful the department was and officers queried the chief on issues that concern them like the dangerously slow Tiburon system. Turns out the Tiburon computer aided dispatch or CAD system requires a lot more bandwidth and computing power than APD currently has available (read about it here). Oops!
(Sidebar)Of course the Chief and company promised that the department was working furiously to replace obsolete computers and acquire the necessary bandwidth necessary to operate the system properly. We're not sure that all the bandwidth in the world and new computers for everybody would fix some of the systemic problems inherent to the system. But at this point one thing is sure, the system doesn't work well and is putting officers in danger.
You'd think that APD would hire someone to find out whether or not the existing infrastructure is compatible with the new CAD system. Information is critical for officers not only when protecting the public but also in order to protect themselves.
(End Sidebar)
The other elephant in the room of 200 or so officers was of course the move to the 5/8 schedule (5 days a week/8 hours per day - read about it here). Graveyard officers are paying a particularly high price due to the sleep deprivation caused by mandatory court appearances in their "off" hours. The issue was raised a couple of times the first questioner saying that 5/8s "suck." (In case you haven't noticed, most officers are pretty direct.) Chief Schultz brushed off the comment claiming that the move had shaved a whole minute off response times.
The second time the hated schedule was brought up; it was in connection with calls waiting. It's not uncommon for calls to be waiting for over 90 minutes. Our Eyes tell us that even domestic violence calls can wait up to an hour. Chief Schultz basically responded "who cares."
"Folks when I started this job [2]7 years ago, we were stacking calls. When Joe Bowdich started his job they were stacking calls. Who cares? Who cares if calls are waiting? I don't care if calls are holding."We can tell you who does care... each and every one of the citizens who called their police department needing help, each and every victim of a crime, and each and every person whose life is in jeapordy. These are the people who care. These are the people represented by every waiting call. And these are the people who each and every officer - including the Chief of Police - is sworn to protect.- Chief Ray Schultz, September 12, 2008 Citywide Briefing
----- Update -----
The volume on the original audio clip was a little low. So... using a little Eye magic, we turned up the volume a bit to make it a little easier to understand.
45 comments:
Wow. Hope this one doesnt get out. It could be really bad for the Chief
I wonder if Marty cares? The longer it takes to respond to his house, the longer he has to come up with a political alibi. Maybe he should find a political alibi for why his Police chief doesn't care about us. This chief has no pride in his work, and neither does Marty. There are other police agencies that care, if Marty wants numbers, maybe some of you should make that harder for him to reach. If I were an APD cop, I may consider a more honorable department. Don't get me wrong through. Many of Albuquerque's officers are my hero, I just think there are better places for quality officers to work. You deserve a better chief that wants whats best for you, instead of bending over for a daily mayoral enema.
Great job EYE. Every word is true I know. I was there. All this corrupt administration cares about is their power and bull shiting the public to make them look good. If the public only knew what really goes on at A.P.D. THEY WOULD BE VERY SCARED. No one will stand up for what is right at APD because they are afraid of their jobs. Just ask the few officers that have stood up. The EYE has exposed the true schults. Now what are we as Police Officers going to do about it ?
There are a lot of things APD are sworn to protect. However sometimes our mindset needs to be re-focused. It seems that some are too busy meeting numbers and quotas rather than protecting the Albuquerque citizens with the good officers we already have. Some are just “yes men” (brown noses) and do their job only for a paycheck. Some like to be bullies (were probably bullied when they were kids). Some need to fully understand what the U.S. constitution says and respect the civil rights of everyone (we all fall short of knowledge and become law breakers ourselves when we come to this subject). Some take pride in their badge. When all is said and done, isn’t it like we want our citizens to believe, “It's all about public safety” ... isn't it?
Just a correction to the article....the Chief stated that PRIORITY 1 Calltimes had been reduced 1 minute...he made no mention of the Priority 2 or 3 calls which are stacking and holding for ridiculous lengths of time. He just played with the numbers...it's really easy!
The response time numbers from radio need to be pulled by the media...broken down by area commands, priority level, and shifts....it will blow your mind.
As a citizen and a city employee, (although not APD), I am completely outraged. Who the hell does Shultz think he is? God? He doesn't care? This is the VERY basis of his job, to care about what happens in this city. He doesn't care that calls are stacking? I can guarantee you that if I have to wait more than just a few minutes, (a reasonable response time) I will sue the hell out of the department for every single dime that will be spent to reimburse me for the damage that is being done while my call is being stacked. And it won't be the officers that were assigned the call, it will be Ray Shultz himself, as well as his DC's and the mayor. They should all of them know better, be fixing the problem, and making the department attractive enough to get more officers to work here. We all know the problem is the management, hell, it is the same all over the city, you have good officers working, do something to make their jobs better, make the public safer, and bring down the crime rate in this cesspool of a city. This recording is the proof that Ray needs to go, Marty needs to follow, and all the upper management needs to be kicked out on their ass. And I include Bowdich and Calloway especially because if they can sleep through a briefing, it shows the attitude that I have heard it all before, agree, and don't care. I also intend to save the recording on my personal tape recorder, as well as my computer for later use in court. Thank you for posting this, and thank you whoever taped this, at least someone realizes that Ray is NOT doing what he had sworn to do, and could care less about all of us.
Bowdich sleeping? Wow..you guys didn't notice he slept thru his entire term as Sheriff???
Wow! Good thing there's not substantial evidence of Shultzy actually saying this, like a recording or something....DOH!
Give the YesMen a break! Perhaps Deputy Director Bowdich and Deputy Chief Calloway were lulled to sleep at citywide briefing by the sweet and soothing words of Chief of Police Ray Schultz. They’ve heard many a fantastic fairytale of the forgotten gun-clad folk in blue, riding on their white Crown Vic Ponies trying to keep order despite their split-tongued Prince Schultz (think Machiavelli), who has faith in his policies and little confidence, if any, in those that keep peace throughout the mean and nasty land. Such stories warm the heart, dare I say boil the blood of those out on the streets! Odd these stories have a numbing effect to those that serve The Prince from five stories high. We must commend these sleepy children for trying to stay up past their bedtime. Tucked-in and cozy in their soft beds that evening after briefing, they rested well knowing the folk in blue kept chaos at bay another night. (Just a note from the Underground -Fyodor)
I have to tell you, I am a police officer with APD. one of our fellow officers told us that she spoke to the Chief. She told us that once he talked to her, and showed her the numbers, 5/8s make sense. She also told us that the Chief was more than willing to look into alternatives. If you talk to her, shell tell you exactly what was said at her meeting
As a wise man once said "figures don't lie, but, liars sure can figure. ONE Minute saved. Wow.I'm impressed. NOT!. With the other problems this stupid idea has caused it hardly seems worth it.
Now that the chiefs and his yes men have completely demoralized the entire rank and file. Does this mean the general public will get a new one that doesn't care?
Lets see if TJ Wilham, Schultz' buddy does a story on this. I'll bet not, as TJ is bought and paid for by Schultz. We need a real reporter to step up and do a story on this.
Who cares, we care because it could cost a citizen or officer their life! That's who cares Chief.
Schultz should be fired for that remark! Well Mayor, what are you going to do, now that you know what your Chief of Police really thinks!
That is the way he feels about his Officers as well, who cares, Schultz sure does not.
He does however care about how much money he makes! That's it though.
I think the Lawyer for V. Regensberg (Pregnant dead girl) no response from APD because DV calls get stacked needs to see, hear, and read this web site. NOW! Talk about hittin' the jackpot. Good luck City Attorney Levy when this comes up in court.
the union needs to talk to Mayor about the remarks. Ron, Joey, where are you??
I have always back the Chief when talking to my friends and neighbors; now, I fell some shame.
Chief, please make a public statement and do what is right. Restore our confidence in you.
My neighborhood association members has contacted me since I always back you and we have had words. I have assured them that you will handle this and make things right.
Please, DO NOT LEAVE ME HERE HANGING.
Hey, I have a novel idea! How about you slugs out there wearing that badge quit milking calls....1.5 hours for a basic 44. Two hours for a 27-5A. Yupp, that's the real story here, 15-20 minutes at the scene and another 1.5 hours in a coffee shop yucking it up & doing a shitty ass 42 that you won't turn in for a few days or weeks. Yeah, that's the real story why calls are stacking. You keep trying to convince us that it's Tiberon or the Chief's fault...
you are so willing to undermine the very department we are proud of and will protect. just leave and go elsewhere, this isnt helping any of us.
i wonder what kind of SOP revision will be done now.
The Chief is a liar. He was caught lying the entire briefing.
You can tell When DC Castro reads and writes on this site. His posts are way too easy to detect. What does the DC know about taking calls in the field. All of of APD Deputy Chiefs have been inside for most of their careers. The Chief, well, he never spent anytime in the field at all. So, why should he care about calls holding, he has never had to take any of them. When DC Castro writes the shit about milking calls, he has done that his whole career, as well as back stab and be two faced. He hosed Metro. We were glad when he was promoted out. He just a little guy with a big short man's complex.
I am an Albuq citizen and very active N/A member. Needless to say, when I heard the Police Chief state that he did not care about calls holding, it outraged me!
Who does this man think he is! His very being is supposed to be to care how people view their safety in Albq. For Police Chief Shultz to make such a bold statement as "He does not care about calls holding" shows that this man should not be a Police Chief in any city! Especially, when there seems to be a murder or two every week in this city.
I am very active in my Neighborhood Assoc and when we heard those words uttered from Chief Shultz's mouth, it just left us dumb found!
Whether he likes it or not, we pay our taxes for him to care about the calls holding, especially when it involves our safety. How dare he make a statement like that about our the safey of our children and families.
Mayor Chavez, if you read this blog, we hope you take steps to make this Chief cares about the community or fire him and replace him with someone that does care! The City of Albuq deserves a Police Chief that will care for her during these tough times.
Our Neighborhood Association will not tolerate calls holding for long periods of time! This is just not acceptable.
How dare he not view our safety as important!
Mayor, if you don't correct this problem, we the active voters will next year at the polls!
You guys are so mired in your own hate and self induced misery that you can't see daylight to save your own lives. I was at that briefing and my opinion on the point the Chief was making was cfs were holding 20 years ago and they are holding today. We aren't working any harder than cops were then. We are dispatched to so many trivial priority 3s its a joke. So what if those calls hold until the cows come home. That's why we have a priority dispatch system. The in-progress will be responded to accordingly. And yes, so what how long the, 'little Johnny doesn't want to go to school' calls hold. To reduce the call load, we should not be responding to any minor 44 calls or the pp 44s. We essentially act as agents for the insurance companies at taxpayers expense. We should not be responding to every 52. If the 52 is 31 or there is entry, then yes we respond, but we shouldn't be responding to those in general. Petty larcenies should be done via a telephone 42, or on the internet and this should be hammered to the public via a pr venture. The, 'calling party demands to speak to a 34' can be handled with a phone call to the person by the sgt. or lt. We should be actively looking for cfs reduction strategies and it starts with us. Instead of bitching about cfs, what can we do to help ourselves become proactive instead of reactive? It starts with reduction strategies.
Apparently the Cheif has forgotten about Javelina and what can happen when "calls stack". Changes were made after that incident to make sure that something like that doesn't happen again. Looks like we are heading in the direction again. That call cost citizens of ABQ a lot.
You realize that whomever taped that is going to get hammered if they find out who he was, taping another officer is a definite no-no
"Hey, I have a novel idea! How about you slugs out there wearing that badge quit milking calls...."
This is typical of the leadership that shows no support. Moreover, it is leadership that does not lead, but which is distant and bitter towards those they try to lead. Good leadership inspires and motivates their subjects to greatness by good example, not self-righteous condescension, questioning the graveyard troops "where they were on the day of (a very media-worthy event -it should be noted) dedication of a gym." This type of leadership destroys cohesion and unity, shows little, if any appreciation for the troops, and gnaws at the core of the individual dedicated to fighting crime.
The real reason that response time has gone down is because of the 6th area command. West side officers aren't driving from westgate to cottonwood to take a pri 1 call anymore....but in reality calls are still stacking for well over an hour.
CALLS ARE HOLDING, BUT THAT IS BECAUSE ARE BRIEFING ARE GETTING SMALLER, NOT LARGER AS THE CHIEF INDICATES. OFFICERS ARE LEAVING AND RETIRING AND NOT BEING RELACED. THE CHIEF SAYS WE HAVE ALL THESE NEW OFFICERS, BUT THEY ARE NOT TAKING CALLS IN THE FIELD. WE ARE EVEN SHORT SUPERVISORS, ACTING SGTS EVERYWHERE. MORALE IS THE WORST ITS EVER BEEN.
I HAVE BEEN AN OFFICER FOR 18 YEARS AND THIS IS THE WORST I HAVE EVER SEEN IT. THE NUMBER OF OFFICERS IS ALSO THE SMALLEST I HAVE EVER SEEN ON THE DEPT, DISPITE WHAT THE CHIEF SAYS. THE NUMBERS ARE JUST NOT THERE!
NO ONE IS MILKING CALLS, WE ARE JUST EXTREMELY SHORT OFFICERS.
WE EVEN HAVE PRIORITY 1 CALLS HOLDING. THIS IS SOMETHING NEW. PRIORITY 1 CALLS HOLDING. IT'S CRAZY OUT HERE FOLKS. WE ARE THAT SHORT HANDED. OFFICERS CAN'T EVEN TAKE DAYS OFF AS THERE WE BE NO ONE TO TAKE CALLS.
NEVER IN MY 18 YEARS HAVE I SEEN SO MANY CALLS HOLDING OR SUCH SMALL OFFICER BRIEFINGS. WE GO 10-8 WITH ONLY 4 OFFICER FOR AN ENIRE AREA MOST TIMES. 4 OFFICERS FOR AN ENTIRE AREA. CRAZY! SOME OFFICER OR CITIZEN IS GOING TO GET HURT OR KILLED!
WHERE ARE ALL THE OFFICERS THE CHIEF SAYS WE HAVE. NOT IN THE FIELD TAKING CALLS FOR SERVICE!
Iam sure APOA will continie to back the little man, that you can bet on. We continue to post our concerns and the APOA was very happy in brining pizza to the city wide. Hey how much money are we going to give Chavez or will he not run for Mayor since everyone is tired of his crap.
I'm gonna start robbing banks. By the time anyone gets there I'll be long gone, and hey, it's halloween, masks are on sale.
I'm kidding. Really.
But just think how easy it would be.
"You realize that whomever taped that is going to get hammered if they find out who he was, taping another officer is a definite no-no"
WOW. The person who wrote this is a moron or works on the 5th floor (no difference by the way). Get a life. Cudos to the person who recorded it. WHERE THE HELL IS THE UNION??? I dont want to contribute every paycheck to the worthless union anymore but I have to. It feels like Extortion.
The milkmen commeth......Bitch, Bitch, Bitch go 10-8 & take a call..
Our Chief is just an arrogant SOB. He never talks to anyone or shakes officers hands. I guess he thinks he is to good for us. This chief sure does not have the officers best interest at hand.
Hey Chief, pull your head out of the sand. You act as though the morale is not a big problem. Well, let me tell you, 95-98 % of the APD Officers can't stand your guts. That's right 95-98% can't stand you. That must make you feel pretty good, as you walk around like nothing is wrong with APD's morale. It sucks!
You take officers away from there families, just because you have a life does not mean others don't.
Chief, you will be noted as the worst and most hated APD Chief to date! I hope you're proud of that.
Chief, remember KARMA, What goes around comes around. You will get yours sooner or later.
Funny... the posts which are telling officers to go take calls, etc... why anonymous.. oh i know its because its from the 5th floor. I was at the swingshift briefing and when i heard about what happened at the graveyard, i wanted to go shake everyone's hand. it is about time we stand up to this chief and let him know we arent going to take it any longer. Larry Barker, where are you?
where can i get a copy of the tape?
Response time has been reduced from dispatch to arrival. Calls are holding at the Comm Center until Officers are available for dispatch. Nothing has changed as far as calls for service.
The big change is in the promotion of individuals who have taken it upon themselves to hammer ever officer for even the most minor mistake. And i say "mistake". Leadership is non existant. The Department has advanced personnel that are in it for themselves at the expense of all others. It is a time of managers and self preserving bastards. Very few lead by example and take the time to train and mentor Juniors. Thewriting is on the wall. Someone please step up to the plate and educate those newly promoted on what a real leader is or this Department is doomed!!!!
If you're going to bash the Union show up to the meetings and do it there. I'm sure your supervisor will let you attend if your working that day.
The Union President is in the Chief's right pocket. I mean the guy is almost as dirty as Lawerence Torres, aka(Political Hack) was. The thing that save Olivas is he is not as slimey as Torres as Torrez was never a real APD Officer.
So, forget your APOA Union, ther are worthless and have sold out to the other side!
Cheif Shultz, who cares if calls are waiting? How about the people that you and your officers have sworn to protect. How about the tax payer who pays your high salary. Maybe if your department cared about the people of this city like you care about protecting your officers there would be a drop in crime. Go figure.
(dis)Union attendance, or lack of, is a reflection of the "Union" leadership plain and simple. Ron and the board may be nice fellas and have good hearts but they flat out SUCK at leading. Nothing personal, just look at attendance for proof.
There is no union ..... you're on your own .... keep putting people in jail!!!
You'll get over it....
I'm the moron who posted that whoever taped this was going to get in trouble. I wasn't saying that like I believed he should, it was a tongue in cheek assessment of the way this administration runs their show. In other words, it was obviously intended to spur the debate about the 5th floor and not a wish that someone get hammered... which should have seemed obvious for those with IQs above room temp.
Point was, if you remember a case awhil back where an officer didnt tow a party line and then got hammered for not wearing a suit to court?? Yeah like that.
Mayor, fire the APD Chief! He's going to cost you your next election. Mark my words!
I think Dawne Roberto should take over the union. she stood up to the chief and calloway at the citywide and she is taking on the union board. We need to have her installed as the president at the next meeting.
go Dawne go!
GOOD FOR DAWNE, ITS ALWAYS THE WOMEN THAT HAVE THE SPINE TO STAND UP TO CORRUPT LEADERSHIP!! THE UNION HAS LOST MOST OF ITS CREDIBILITY AND ALL OF ITS POWER, AND TALK OF A "VOTE OF NO CONVIDENCE"-WHAT A JOKE, MEANS NOTHING TO ANYONE, TORRES MADE SURE OF THAT BEFORE TAKING HIS HACK JOB.
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